Our Privacy Policy

Privacy Policy

SweetNotSalted respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect personal information when you make a purchase, create an account, or interact with our website. The information we collect includes:

  • Name
  • Email address
  • Shipping address
  • Payment information (processed through PayPal or other payment processors)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders
  • To send order confirmations, shipping updates, and other communications related to your order
  • To respond to customer inquiries and provide customer support
  • To improve our website, products, and services
  • To send marketing communications (only with your consent)

3. Sharing Your Information

We may share your personal information with third-party service providers to facilitate the operation of our business. These may include:

  • Payment processors (such as PayPal)
  • Shipping carriers (e.g., delivery services)

We will only share the necessary information required to complete these services, and we ensure that third-party service providers adhere to appropriate security measures.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Delete your personal information (where applicable)
  • Opt out of marketing communications at any time

If you wish to exercise any of these rights, please contact us at the email address provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes, and the revised policy will be posted on our website with an updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

Email: order@sweetnotsalted.co.uk